A Queensland transport company was overwhelmed with a sudden increase in work. The owner was juggling routing, driver allocation, customer updates, last‑minute changes, and POD updates — with no time to recruit new staff.

The Solution

Dingo Workforce sourced two experienced Vietnamese Fleet Schedulers who quickly learned Hub Systems and integrated into the daily workflow. The business interviewed candidates directly and selected the best fit.

What They Handle

• Routing and allocating jobs in Hub Systems
• Planning efficient runs
• Communicating with drivers
• Updating customers with ETAs
• Managing delays, breakdowns, and urgent jobs
• Monitoring job progress and updating statuses

They work just like local staff — simply remote.

The Outcome

• Scheduling workload lifted off the owner
• Several hours saved each day
• No need to hire expensive local schedulers
• Smoother communication with drivers and customers
• Better use of Hub Systems and improved fleet performance

The remote schedulers quickly became an essential part of the operations team.

Client Feedback

“Our remote Fleet Schedulers picked up the job quickly and now manage most of our daily operations. What surprised us the most is how capable they are, just as good, if not better, than hiring locally. We were so impressed with their dedication and results that we invested in ergonomic chairs and high‑performance computer systems to help them work comfortably and stay productive from home. They’re hardworking, reliable, and genuinely committed to doing a great job.”